Effective Date: March 02, 2026
Last Updated: March 02, 2026
SMS messages are sent by Zeno Investments Group LLC. By opting into messaging from Zeno Investments Group LLC regarding property inquiries, transaction updates, appointments, and customer care, you understand that our message frequency may vary, you may reach out to info@zenojv.com with any questions, message and data rates may apply, and can reply “STOP” to opt out from messaging from Zeno Investments Group LLC.
By opting into marketing messages from Zeno Investments Group LLC regarding new property opportunities and market updates, you understand that our message frequency may vary (up to 8 messages per month), you may reach out to info@zenojv.com with any questions, message and data rates may apply, consent is not required to sell your property to us, and can reply “STOP” to opt out from messaging from Zeno Investments Group LLC.
Zeno Investments Group LLC (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenojv.com, use our services, or communicate with us via SMS text messaging, phone, or email.
We collect information that you voluntarily provide to us, including:
Contact Information: Name, phone number, email address, mailing address
Property Information: Property address, ownership details, estimated value, condition, sale timeline preferences
Transaction Information: Purchase offers, contract details, closing information
Communication Records: Records of your calls, text messages, emails, and other interactions with us
Identity Verification: Driver’s license, government-issued ID (when required for transactions)
Financial Information: Bank account details for wire transfers (only when closing transactions)
When you visit our website, we may automatically collect:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on pages, links clicked, referring website
Cookies and Tracking Technologies: We use cookies to improve user experience and analyze website traffic
We may receive information about you from:
Public Records: Property records, deed information, tax assessments, liens, and other public real estate data
Marketing Partners: Lead generation services and marketing platforms
Title Companies: Property title and ownership verification information
We use your personal information for the following purposes:
Property Evaluation: Analyzing property information to provide cash offers
Transaction Processing: Facilitating purchase assignments, contract novations, and property acquisitions
Communication: Contacting you via phone, SMS, email, or mail regarding your property inquiry and transaction status
Appointment Scheduling: Coordinating property viewings and consultation meetings
Document Management: Preparing and sending contracts, agreements, and closing documents
Transactional Messages: Sending appointment reminders, offer details, document notifications, and transaction updates
Marketing Messages: Sharing new property opportunities, market insights, and promotional offers (only with your separate consent)
Customer Support: Responding to your questions and providing assistance via text message
Compliance: Meeting legal obligations, regulatory requirements, and industry standards
Fraud Prevention: Detecting and preventing fraudulent transactions and identity theft
Legal Claims: Establishing, exercising, or defending legal claims
Business Analysis: Improving our services, website functionality, and customer experience
We may share your information with:
Third-party vendors who provide services on our behalf, such as:
Title Companies: For property title searches and closing services
Escrow Companies: For secure fund management during transactions
Real Estate Attorneys: For legal review and contract preparation
SMS and Email Platforms: For communication delivery
Property Buyers: Qualified investors and buyers for purchase assignments and contract novations
Technology Providers: Website hosting, data storage, and customer relationship management systems
All service providers are contractually obligated to protect your information and use it only for authorized purposes.
We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.
If we undergo a merger, acquisition, or asset sale, your information may be transferred.
We may disclose your information when required by law:
Legal Process: In response to subpoenas, court orders, or legal proceedings
Law Enforcement: To comply with government or regulatory investigations
Rights Protection: To protect our rights, property, safety, or the rights of others
We may share your information with other parties when you provide explicit consent or direct us to do so.
IMPORTANT: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data is not being shared with third parties for marketing/promotional purposes.
By providing your mobile phone number and opting in to our SMS program, you agree to receive text messages from Zeno Investments Group LLC.
Message Types:
Transactional: Property offers, appointment confirmations, document notifications, transaction updates
Marketing: Property opportunities, market updates, promotional offers (requires separate opt-in)
Message Frequency: Up to 8 messages per month. Frequency may vary based on your inquiry status and transaction activity.
Cost: Message and data rates may apply based on your mobile carrier plan. We do not charge for messages, but your carrier may.
Opt-Out: Reply STOP to any message to immediately unsubscribe. You will receive one confirmation message.
Help: Reply HELP for assistance or contact us at info@zenojv.com
Supported Carriers: All major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and regional carriers.
No Mobile Device Required: Consent to receive text messages is not a condition of purchasing our services or selling your property to us.
SMS messages are transmitted through third-party SMS service providers. We retain message records for business purposes and legal compliance. Standard data security measures apply to all SMS communications.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure:
Encryption: Sensitive data transmission uses SSL/TLS encryption
Access Controls: Limited employee access on a need-to-know basis
Secure Storage: Protected servers and databases with regular security updates
Vendor Security: Third-party vendors must maintain appropriate security standards
However, no internet or electronic storage system is 100% secure. We cannot guarantee absolute security of your information.
We retain your personal information for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Complete transactions and provide ongoing services
Comply with legal obligations (typically 7 years for real estate transaction records)
Resolve disputes and enforce agreements
When information is no longer needed, we will securely delete or anonymize it.
Depending on your location, you may have the following rights:
Access: Request copies of your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request transfer of your data to another service
Unsubscribe: Reply STOP to any text message to immediately opt out
Preference Changes: Contact us to modify your messaging preferences
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to:
Know what personal data is being collected about you
Know whether your personal data is sold or disclosed and to whom
Access your personal data
Request deletion of your personal data
Opt-out of the sale of your personal data (Note: We do not sell personal data)
Non-discrimination for exercising your privacy rights
To exercise your CCPA rights, please contact us at info@zenojv.com. We will respond to your request within the timeframe required by law.
To exercise any of your privacy rights, contact us at:
Email: info@zenojv.com
Phone: (831) – 566 – 2212
Address: 6142 Campbell Road Suite 37, Dallas, TX 75238
We will respond within the timeframe required by applicable law.
Our website uses cookies and similar technologies:
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage and improve performance
Marketing Cookies: Track advertising effectiveness and user preferences
You can control cookies through your browser settings. Disabling cookies may limit website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will promptly delete it.
We reserve the right to modify this Privacy Policy at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new policy taking effect. Changes will be posted on our website with a new “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Zeno Investments Group LLC
6142 Campbell Rd Suite 37
Dallas, TX 75248
Email: info@zenojv.com
Phone: (831) – 566 – 2212
Website: zenojv.com
